Thursday, December 26, 2013

Channel 3 Editorial


Link.

I like that he agrees that the method of the Y's madness is incredibly ham-fisted.  But he has buried (or completely missed) the lede among concern for refocusing the Y's mission.  Refocusing is something you do after seeing to your obligations (legal and moral) to dues-paying members.  You don't become aware of a problem in September, allow hundreds of families to sign up in good faith in September, and then rearrange the deck chairs on your sinking ship in November.

Again I have to ask:  Why are dues-paying members of the swim team not actually treated with respect due all Y members?  It's like they have two tiers of members:  Swim Team (who pay for the service) and Others (who may or may not).

Incidentally, I've heard from more than one person that this is typical Y behavior, in that every ten or so years, the swim team is decimated because the swim team claims too much pool time.  In due time, after Carrie Wall "retires" with a generous pension, a new Executive Director will come on board, and the swim team will increase in size (after all, the pool now languishes, empty, and what better way to fill it?), and then yet another Executive Director will arrive, and perhaps that one will feel threatened by the success of the swim team;  after all, it doesn't reflect well on them (they didn't build it), and will the incredible ego of that new Executive Director be able to tolerate the success of a swim team when three or four people are complaining that they can't do 10 minutes of lap swim at night?

Monday, December 23, 2013

Cutting the cord

Today I stopped at the YMCA at 7:40 PM, and terminated the boy's membership.  The parking lot was quite empty.  There was no energy in the building.  And there was 1 person swimming in the pool.

The Cap Times post that vanished

Late last week, the Cap Times ran a piece quoting both Carrie Wall and Betsy Huebel about the "unexpected" consequences of shifting around practice times that every dues-paying family on the Y bought and paid for and planned for.  (They didn't think people would object?)

I can't find the article at the Cap Times anymore, but this being the internet and all, it's still findable in Google's cache, so I thought I'd reproduce the text here.  This was written by Steve Elbow, and I'm not sure why it's gone.  It's an interesting piece on an organization in full damage-control mode.  I'm still waiting to see all the working families who have been clamoring for pool time, as Wall claims in the article.

In an ironic set of unintended consequences, the exodus of 120 kids from the West YMCA swim team has allowed the organization to go back to its original practice schedule.

"Because it’s a reduced program now, there’s more availability in the pool to accommodate everyone," said YMCA of Dane County board chair Betsy Huebel.

Last month YMCA officials set off a firestorm of complaints from parents of kids in the 300-member swim team program by switching practice times for some kids from evenings to early mornings, which parents say made it difficult for kids to get to school on time. Other parents were faced with practices being moved from the west side facility to the east side one, which would have required a 20-minute after-school dash across town.

Animosity was magnified by the fact that the changes were to take place in early January — right in the middle of the swim season.

YMCA officials say the changes were necessary because members were not able to swim laps and kids were not able to take swimming lessons during the 4 p.m. to 10 p.m. "prime time" hours.

"All the lanes were being taken up by the swim team," Huebel said.
But because nearly half the swimmers left the team, the YMCA can keep lanes open for lap swimmers and for swimming lessons.

The YMCA has been caught in a fusillade of criticism from both swim team parents and members who say the swim team dominates the pool. When the Y changed practice schedules, angry swim team parents retaliated by pointing to problems with the YMCA's childcare programs, some of which have racked up a large number of violations in recent years.

YMCA officials and city regulators say the childcare problems have been addressed. But lingering resentment at the swim team changes — as well as the firing of 13 management staffers — still festers. A series of stories on the Cap Times website over the past couple of weeks continues to draw phone calls and emails from angry parents and former and current staffers.

"Her incompetence and God-like attitude is shocking," writes one swim-team parent, referring to YMCA president and CEO Carrie Wall in an email to the Cap Times on Friday. "She seems to answer to no one."

In an interview on Friday, Wall said the organization does all it can to support competitive sports programs. But she said the Y's core values of healthy living, youth development and social responsibliity come first. That means its sports programs need more of an emphasis on basic skills, like swimming lessons, instead of competition.

"We do it by teaching kids basic level sports so they can play the rest of their lives and be active," she said. "That’s really our goal. What they do beyond that, we’ll support it as much as we can."

Wall said the organization has geared itself toward tackling current issues, like youth obesity, academic readiness and promoting family health.

The swim team, she said, "is not our number one goal and mission."

"We did it, and we became this big entity because we have pools and we had the room to do it," Wall said. "But it grew to a point where having all those prime-time hours, we couldn’t just have the swim team have it."

The program changes come while the YMCA is reeling from a $500,000 deficit, which Wall said is attributable in part to members who have quit, or prospective members who won't join, because gym and pool space is limited.

"Why we did it is because we needed to do it," she said.

Wall said some of the deficit is due to a slow economy, which led to disappointing camp enrollments last summer as budget conscious parents, some out of work, kept kids at home. The Y also saw an increase in requests for scholarships, awarded to needy families, which amounted to $900,000 this year, up from $400,000 three years ago.

In addition, debt on the northeast YMCA of Dane County facility in Sun Prairie, which opened in 2007, continues to be a burden. The YMCA, which has an annual budget of about $13 million, still owes $6 million on the building, said Wall.

To balance the books, the YMCA cut 13 positions in November, including its vice president of business services, who earned nearly $140,000 last year, according to federal tax records. Wall said the staff cuts amounted to a total of $600,000 in savings.

She said changes were made to several programs, not just the swim team. And she said that they had to be made immediately so the organization could entice new members in its start-of-the-year membership drive.

"We’re always in the middle of somebody’s season, whether it’s basketball, whether it’s camp, whatever," Wall said. "We had to make the decision based on our budget year. And our budget year and our busiest time of the year starts in January."

She said the impact of members not having access to facilities last year was "devastating," and if left to continue could hamper efforts by the Y to right its financial ship.

"We had our members just clamoring, 'We don’t have lap swim time, we don’t have open swim time. That's why we joined the YMCA,'" she said. "And when it comes to working families, prime time is prime time."

Thursday, December 19, 2013

Channel 15 story

Channel 15 is running a story tonight that says the practice schedule is back to normal.

To recap:  Ms. Wall has driven away families, antagonized donors, and demonstrated (in my opinion) very very poor leadership.

It seems to me that a better tack would have been to raise swim fees.  I think that will happen next year because the Y team cannot raise money by having meets because no one is left behind to run them!  So either they will raise fees or families left behind will have to do things like sell magazines or cookware to find the extra money.

How NOT to do things.  That is what we've seen of late.

The good news to come out of this is that Shane is back coaching Madison-area swimmers!

Carrie Wall finally speaks

I'll be back later to comment more fully.

Here is the latest article in the paper.  At first glance, I see a lack of foresight.  I suspect they talked to zero swim families before the changes.  (I've not heard of any, at least).

[updated, later, below]

120 swimmers have left, and 36 family memberships -- dues-paying members -- have stopped.  Some swim team families had 2 swimmers -- I can't think of any with three.  So 36 family memberships gone, plus a number of individual memberships, and their dues, gone.  (My son, for example, just is an individual member;  we were family members for a year or two after he joined way back when, but we didn't use the facilities and cut back).  All of these reductions in memberships, and in incoming dues, cannot be helping the bottom line.  It's possible that people will see the open pool now and join.  But I rather doubt there will be a net gain.

I'm left wondering how the number of people who, in exit interviews, cited the lack of pool space compares to the number of swim families who have left.  But apparently there's a cadre of swimmers now -- we're assured they exist! -- that is happier now that they can swim unimpeded.  Better to have 10 happy lap swimmers, I guess, in Carrie Wall's view, than a pool full of dues-paying members (with 10 swimmers per lane!).  That's very odd reasoning, and it might reflect why there is a substantial deficit right now.

The comments in that article are kinda blistering.

It does make me want to swing by the Y to look at the Pool when the swim team kids would have been swimming.

Tuesday, December 17, 2013

What the...?


I just saw this.

What the heck is going on?  Why on Earth should anyone donate to the Y if they are using money so people are prevented from talking?

If true (and it is all unsourced, mostly), this is absolutely wrong on so many many levels.


Another article in the Paper


From the Cap Times.  I also think the 85 number quoted is inaccurate, so I agree with Sharon Baldwin, the spokesperson for the Y. 

I think the actual number is greater.  65 to SWAT, 20 to BAC, 5 or 10 to MSS, and a few that I know of to Waunakee.

Friday, December 13, 2013

The refund process

The latest email tells me swim team refunds are being processed, and that there are a large number to get through.  (Emphasis added by me).  The email also mentions, elsewhere, a high volume of refunds right now.

What a shame.  Thanks Carrie.

Tonight the boy is swimming against some Y team-mates, so that'll be fun to watch.  And we can talk to the parents.  I think we're about the last ones left, it feels like, who haven't jumped off the sinking ship.

Will the last family out please turn out the lights?

Tuesday, December 10, 2013

Today's E-mail


Getting an email from the YDC swim team is now kind of like finding a ticking time-bomb in your inbox.  But today's email was instructive.

The Y team typically sponsors a Winter Splash swim meet in January.  This is what used to be (I think) the MEYO Octopus meet, and it's the weekend of the 11th and 12th (I'll be out of town).  The problem is that most of the people who used to run the meets -- they volunteered to do this -- have left the team, so replacements for the Volunteer Coordinator, Head Scorer, the person who runs the Colorado, Head of Clerk of Course, Head of Awards, and Officials all have to found!

It will surprise me if this meet runs.

This weekend I'm meeting with parents of other HS swimmers to talk about what we'll be doing at the end of the season.

Monday, December 9, 2013

From the Cap Times

I know, I know, it's just the Cap Times, an online paper.

Link.

Imagine, Carrie Wall, if you worked *with* Swim families instead of antagonizing them.  Then maybe the energy that is going towards exposing the shortcomings of the Y (not that it takes much to find this information out) might have been put towards helping it out of its present difficulties.

How shortsighted!

Again, this is definitely a First World problem, but I think it points out how the Y is not following YMCA core values, principally honesty.  If you aren't honest with your dues-paying members, do you deserve to run the YMCA?


Saturday, December 7, 2013

Welcome back Carrie Wall!

She's been out of town since this whole things started.  I wonder if any damage control will be done when she gets back in the office on Monday.

No one I know who is still hanging on at the Y -- yes, there are a few of us who haven't pulled the trigger, so to speak, and left -- trusts her one iota.

A little update

So the new SWAT team is full.  That was fast.  Thus, 70 swimmers have left the YDC for SWAT.  Others have left for MSS or BAC.

I think -- just guessing -- well over 90% of these swim team members were also dues-paying members of the Y.  Sometimes, only the swimmer was a member (that's the case with my swimmer).  Often, the whole family was a member, paying dues.   I don't think there are many financial hardship cases on the swim team (I'm not sure, but I don't think there are).

So the Y has lost revenue -- monthly dues revenue -- from these departed families.  They have had to reimburse families who left because of the new schedule that didn't work for them.  They have lost a willing pool (apologies for the pun) of volunteers.  The swim team in the past has held a swim-a-thon to benefit kids at the Y.  I wonder if that will go on.  And as I said earlier, some of the people who left include admin refs and starter refs, critical cogs for running a meet.  I don't see how the Dane Co Y can run a meet now.

And three coaches are gone.  One was let go (he's been down at Winter Nationals coaching two stellar (former) Y swimmers).  Two others have left this week.

There was going to have been a meeting on Sunday for remaining families to see about salvaging things.  That's been cancelled, as it's obvious that people have voted with their feet.

On the plus side, I guess, the pool isn't very full anymore.  The one at the west Y had mechanical issues this past week.  I think that's fixed now.

Thursday, December 5, 2013

Enter SWAT

SWAT has expanded into the Madison swim market.

SWAT is the Southwest Aquatic Team.  I think that's what the acronym stands for.   Southwest refers to southwest of Milwaukee, I think, not SW Wisconsin.  SWAT is actually east of Madison.

The Head Coach at SWAT, Shane Ryan, is the former Head Coach at MWY, and then YDC;  he oversaw the merger of the different YDC Swim Teams -- MWY, MEYO and Lodi -- into one.  He was my son's coach for years after we moved over from BAC following a year with Jerrod (I think that was his name) who just wasn't a good match, especially after having had Charlie and Cheezer at BAC, who were great

I digress.

Shane and Michael Hanson will be coaching in Madison.  It will be interesting to see how many YDC parents leave for this new team (some who can have left YDC already for BAC or MSS, but these teams have limited room).

Everyone who leaves is taking their extra swim fees that would have gone to the Y with them.  In addition, most of them are not financial hardship cases, so they were paying membership dues to the Y as well.  Maybe I don't see the big picture, but it seems to me that an Executive Director of a non-profit who makes decisions that drive away people who support the institution monetarily is not necessarily making the best decisions for that institution.

One of the swimmers tweeted a picture of the westside Y pool as it existed during dryland practice yesterday, when the pool is open for general lap swimming.  Empty.

Michael Hanson nominated for Coach of the Year!

He deserves the plaudit.

Nomination form.

Now, I have no idea who votes for these.  Coaches, I'm guessing?  I don't think Officials do -- I've never seen an email about it.

The timing reminds me of the TV show that gets nominated for an Emmy after it's pulled off the air.

YDC swimmer Elizabeth Nelson is swimming very well at the Winter Nationals this week in Tennessee.  She won her heat and is in the 'B' finals for the 200 IM tonight.  Swim fast!!!  Michael is down there as her coach.   She's swimming unattached, so I guess she's technically a former YDC swimmer.

Wednesday, December 4, 2013

People leaving the Y

Perhaps they aren't important to the Y's bottom line, but they were critical people who were highly involved in the running of meets, so therefore important to the financial stability of the team, because running meets is a way to make money for Swim Teams.

Now the team is down a super highly-qualified Admin Ref/Starter Ref, and someone who can run the timing system.  Great people that I will miss seeing on the deck for Y meets.

One of these was a family of long-time Y members (we're talking 10+ years).  Out the door.  (Don't know about the Timing System person, but they've been at the Y for at least 3 years).

Tuesday, December 3, 2013

Good Bye Winter Open

For the past 5 or 6 years, MWY, and then YDC have sponsored the Winter Open, a prelims-final meet (Most swim meets are swum such that the swim is the finals).  It was a nice taste of the State Meet format for swimmers.

Yesterday, this year's version was cancelled.  In the past, the Winter Open was held at the Middleton/Cross Plains pool, but this year it was scheduled into the Natatorium on the UW Campus (Finally!  I could bike/walk to the meet!)  I wonder how much money the Y still has to pay the Nat for the pool rental.  Maybe they got lucky and the Nat decided to forego charging the Y for the space, because it's not being used, but I'd be surprised about that, since the Natatorium has to run as a business too.

I have a good lot of sympathy for the Swim Coaches at the Y.  It's like they're captaining a sinking ship, or something like that.

Monday, December 2, 2013

Energy

I see all the time and effort being put forth in adjusting to the Carrie Wall edicts, and I can't help but marvel at it.  And then I ponder the fact that all of this energy is *not* being used to better the YMCA, not at all.

If Carrie Wall were a better Executive Director, I think she would have recognized this potential and harnessed all this energy for the good of the YMCA.  And then I ponder why this hasn't been done.  Why has there been this dreadful oversight of such a committed group of potential volunteers?   Why the blindspot?  Hundreds of them!

Instead Carrie Wall has antagonized almost all of them!  Why?  What a sad, sad waste and what a commentary on her leadership.

smh, as my texting son would say.