Friday, November 29, 2013

More on the Pool Time Changes

 A new link, from Channel 3.  This is something of a first world problem, to be sure.  Still, when someone tells you something, and then goes back on what is said, that's a problem.  They aren't being honest with you.  You expect honesty from the YMCA.

So, the after-school practices at the West Y, populated by Y Members, are shifted all the way over to the East Y.  This is at Cottage Grove Road and Hwy 51.  On a good day, 20 minutes of driving.  This presumes that your kid is ready to go right as they are dismissed from school.  That never happens (I have to wonder if the Executive Board who made this decision actually has kids in middle school).

High Schoolers get to swim at 5:15 AM -- requiring a parent to drive them there.  They are out of practice at 7 AM.  Classes start at, say, Edgewood just after 7:30.  So in that 30 minutes, the student has to shower, change, eat, drive 15 minutes to Edgewood, find a place to park (or be dropped off).  If you are a parent and have to be at work at 7:30?  (Like, say, a teacher?)  Tough.  Find someone to take your kid.  (Let's just ignore the ridiculous notion that high schoolers will get up before 5 for swim practice).

Again, these changes have been sprung without warning on the entire team, after having been finalized a long time ago.  Why the delay?  Why not tell us when we are signing up for swim team that the possibility existed for such an extremely intrusive change?

In other words, why don't we have HONESTY from an Executive Director of an organization for which four values are HONESTY, CARING, RESPONSIBILITY and RESPECT?

Staff Advancement at the Y

So this whole things has got me wondering:  Are the hard-working staff at the Y given opportunities to advance, professionally?

I ask this because when the Son started, there was a coach who was very well-respected by his peers.  He coached the Midwest Zones team, for example, when the Son swam down in Pleasant Prairie, and won National Recognition.  Michael Hanson, recently sacrificed because of cost-cutting, also was a Zones coach.  So historically the Y has had quite excellent, well-thought-of coaches.

Is that still the case?  Son does like the coaching staff, and I have no complaints about them.  But are they as highly regarded state-wide as the past coaching staff who have left/been let go?

Do the coaches that are there have the opportunity to go to off-site coaching clinics to enhance their abilities?

I hope so.

Talk about poisoning the Well!

Today we got this letter from Carrie Wall, CEO.  I have three comments:

I suspect before all of this Ms. Wall could've easily raised, simply by asking, 5 figures from YDC Swim families.   Maybe close to 6.  Now?  Good luck getting anything from me, at least.  The well of good will is well and truly poisoned.  There certainly will be no swim team next year;  what family is going to want to stay in these conditions?  (And who is going to run their meets?)

So the Y finds itself in precarious financial straits, and is trying to fix said straits.  That it has reached this nadir in funding reflects very poorly on the leadership of the Y.  If this was known to be occurring when swim team sign-ups were occurring (3 short months ago), it simply was not honest to take our money without mention of the pending changes.  And if this was a sudden change, then the Executive Board has not been doing enough to protect the Y from the vagaries of finances.  Either way, the Y and its leadership comes off looking extremely poorly.  They either have not been honest (one of the core principles of the Y) or they lack foresight.  Perhaps there is a better explanation.  I'm willing to hear one.

Again, the most vexing part of this is the timing.  It simply is not possible to find a new swim team at this time of year.  I feel very badly for the girls, who swam two meets (Turkey Meet and GLO and thus are committed to swim for YDC (ha!) at the State Meets, but now they can do so only under the most horrible conditions!)  Note that Carrie Wall says these decisions were made weeks ago.  But they very dishonestly kept everyone in the dark about it.  She says she knows the timing of this is bad.  I don't think she quite understands just how bad it is.

So we'll be requesting a full refund from the Y.  We signed up for a year, we expect a full year, not something like what we've been given.

Addition:  Ch. 27 talks about it:  Link


November 29, 2013

Dear YMCA of Dane County Swim Team Families,

I am very sorry that many of you are unhappy with the business decisions that we have made that affect you and your children.  While I understand that moving swim team practice times and locations may cause difficulties to some of the families, please understand the Y is also in a difficult position.  The Y is no different than many other businesses in our community needing to balance a budget and find efficiencies.  As a non-profit organization, we must be fiscally responsible so that we can continue to meet our mission focused on core programming related to Youth Development, Healthy Living and Social Responsibility. 

As we prepare for our 2014 Budget year we had difficult decisions to make and our priorities need to be on all 25,000 kids and adults we serve.  The decisions we will continue to make prioritize our core programming in Youth Development; swim, sports, child care, and camp. We will focus on the early years of youth development, which means instilling our core values while preparing children to be ready for school, teaching them water safety and learning to swim, and teaching them the basics of sports. We will also continue to support the needs of kids and families during out of school time and do our best to balance our facility schedules to meet all these needs.  With 3 full facilities we looked at how we can optimize our space to accommodate everyone without canceling programs like Swim Team. 

I know the timing of this is bad for swim team families.  We needed to make decisions for the 2014 calendar and winter programming sessions as this is our busiest time of the year and demands are highest for all YMCA space.  I heard from some of you that we have plans to stop offering Swim Team after April and I guarantee that it is simply not true.  We will continue to meet the needs of kids and families in this community that fits into our core programming.  Swim is a core program but I do admit our priority is for the youth developmental programs.  Our competitive programs like Swim Team and Tri County Basketball will continue, but as in all healthy Y’s pool and gym time are business challenges we face as they tend to be the highest demand.   

I understand many of you have reached out to my volunteer Board of Directors but please know that the decisions concerning operations are my responsibility with input from my Sr. Leadership, not the Board.  Together we are the responsible servant leaders to assure the mission of this organization continues for future generations.  They are supportive and actually partner with me on the need to find efficiencies which also includes the elimination of a few positions across the association.  The decision to eliminate both Aquatic Director and Swim Team Director positions and create one position at each branch to oversee Swim operations was actually made weeks ago.  The Swim Director position at West was eliminated as part of the reduction and has nothing to do with performance.  Again, I’m sorry that this decision has affected you and your children but it was a necessary business decision and the Swim Directors remaining are very qualified.

I hope that you will give your Swim Director a chance to work with your child and that you continue to be involved with the Y.  We have listened and heard your comments and pushed back the date to the week of January 6, 2014 to help, but I must inform you that this decision is final.  We need to accommodate the needs for Winter 1 session.  We hope you will be able to accept and work with these changes but if that doesn’t fit your family plans then we will refund the unused portion of your season.     

I hope we will to continue to serve you and your family.

Sincerely,

Wednesday, November 27, 2013

2013: The meeting

There was a meeting last night at the West Y.  It was hastily called, and the people who made this lamentable decision about the swim team were not there.  But a token Management person (Paul, from the west side) was there.  I didn't go -- couldn't, 'cause I had to work (and the meeting had about 2 hours advance notice).  But I did hear from a reliable source a couple interesting things.

Paul was surprised at the turnout.  (!)  I've seen on various facebook posts that it was more than 50, about 80, so that was the size.  Swimmers of different ages talked about the impact the change would have, and I was told they were quite eloquent.  They were exemplars, therefore of the YMCA core principles of caring, honesty, respect and responsibility (Far more, IMO, than the people driving this campaign).

The YDC Swim team is quite large:  200+ families.  Compared to when the son started, it's HUGE.  There are so many people I don't know (especially now that the son is older).  This decision is directly affecting 200+ YMCA Members (Swim team members are YMCA Members...I repeat that a lot because I think the Management of the YMCA forgets it sometimes) and their parents, many of whom are also YMCA members.

How is it in the best interests of the Y to antagonize this group of members?  The timing of this change could not be worse from the standpoint of Club Swimming.  You are in the middle of the season, and space on other teams is extremely limited.  If the Upper Management of the Y knew this change was on the horizon -- even potentially -- they had a duty to report that to Swim Team families so the families could make an informed decision about their plans for the year.  That is what honesty means, and honesty is one of the 4 core principles of the Y.

2013: The second email

The next day, we received the following email.  Apparently, there has been considerable push-back.  Here the further bombshell is that Michael Hanson is out (I suspect he went out protesting the changes for his swimmers).  The rather mangled syntax of the letter makes me think it was written in haste.

Note the quick offer of money -- only a day after this change has been introduced!   (Take this money and shut up, is how I read it.)  My opinion is that this is a contingency that was planned for.  There was considerable planning put forth into this schedule change that will effectively kill the swim team, including contingencies on how to deal with the inevitable backlash.

In three weeks, the Dane County Y Swim Team is hosting a very large prelim/finals meet.  Most of the people running this meet (the officials in charge) have High School Swimmers.  If Senior parents are pushed out (and it really does seem to me like they are trying to show us the door), who will be running the meets in the future?



News Title:Additional Swim Team Changes
News Date:11/26/2013
Description: Attention YDC Swim Team Parents:
We appreciate all the concerns that you have passed along in the past day as it relates to the new swim team practice schedule changes.  We also appreciate you understanding that the YMCA needed to make this business decisions based on meeting the needs of all of our 9,000 members.   That said we have heard you concern and will be delaying the new practice schedule to the week of January 6, 2014 to hopefully better assist you in this transition. 
We are also informing you today that along with the swim team practice schedule changewe have had to make some difficult staffing changes and reductions.  We have developed a new position titled Youth Development Director of Swim that is all inclusive to our safety and risk, swim lessons, and our YDC swim team.  With the consolidation of these areas within this position we have had to make a decision to eliminate our Swim Team Coach, which for west Michael Hanson currently is no longer working for the YMCA.  Michael Rudie will now be relocated to West as the Youth Development Director of Swim.  Robin Berg will the Youth Development Director of Swim located at East.  Becky Whiting will be the Youth Development Director of Swim located at North East. 
We will arrange a meeting for all YDC Parents to discuss these matters further. The time and date will be forthcoming.
We understand that these changes may be an inconvenience to you and your family.  We hope that you will consider continuing on with our Swim Team,  but based off the feedback that we have received thus far we understand that ultimately this may not work for you and your family.  If this is the case we will be happy to reimburse you for the remainder of the swim team season.
We will be on location this evening for practice with our Youth Development Director of Swim.
Thanks
Paul VanderVelde                            Gunna Middleton
Senior Executive Director               Senior Director of Operations

2013: The letters

The bombshell email we received on Monday the 25th mentioned two letters.  The first (both came in one envelope) was signed by Carrie Wall (President/CEO) and by Betsy Huebel (Chair of the Board of Directors).



Note that they want to focus on their strengths.  I wonder if they consider a Swim Team that has won the state championship for 5 years running a strength?

The second letter came from -- I think -- the person in charge at West (Paul).  Note that it is NOT signed either by the President/CEO nor by the Chair of the Board.  So I wonder who is driving this decision.


Read through the two letters with a healthy degree of cynicism, knowing that they've relegated the High School swimmers to a 5:15 AM time slot.  Then consider the core values of the Y:  caring, honesty, respect and responsibility.  Is it honest to accept a swim family's money in September, knowing that these changes are coming in November, and that their child, rather than swimming at night, will be swimming at 5:15 AM -- if they can get there?  That's before buses run.  That's before a kid with CDL can drive.

So a family is left with two choices.  Get the kid there at 5:15 (and let me tell you, getting my teenager up at 4:45 to be somewhere at 5:15 is on impossible), or quit the team.  But because they waited until late November to announce this, a YDC swimmer cannot transfer to, and compete for, a different team.  Even if there is room at, say, BAC for a swimmer, USA Swimming rules says the swimmer must compete unattached at USA State in March.  So if you cannot find a team with room, a parent must now navigate the process of signing up a swimmer to be unattached at a State-level meet.  Or, they can compete for the Y, without practicing.

What a disgraceful set of choices to throw at parents midway through the season.   Take my money, and then change every parameter of the service that I have paid for.  

My interactions with one of the YMCA Board members leads me to believe that the Board Members were not informed of the scope of these changes.  Of course, I don't know that for certain as I am only interpreting an email.

2013: The email

Time to cut to the chase.  As we have for the past half-dozen or so years, we once again signed the son up for Swim Team in September.  As in the past, practices were set to be 7-9 or 7-9:15.  The son doesn't go all that often now that he's in high school, especially as he Captains a fall sport, but he tried to get there once or twice a week.  He met, and liked the new coach hired for the West Pool, Sam.  He swam at the Starter Meet.  He swam at the Turkey meet, both of these are Y Meets and if he wants to go to Y Nats again (doubtful -- it's still in Greensboro), you do have to have a certain amount of Y-sanctioned meets.

Just before the Turkey meet, as the High School Girls started to come back, the West pool was getting full.  I suspect that there are never more YMCA Members in the pool as right after the Girls' High School Season (mid-November) and right after the Boys' High School Season (late-February).  You can easily have 60+ YMCA Members in the pool at a time!  From a pool usage standpoint, that seems to me to be very efficient.

On Monday this week, we received the following bombshell of an email:  (Note:  No, those letters had not been received by the time I got the email, but they did arrive Monday night).  Check out when they want High School swimmers to start practice:  5:15 AM!!  A driver on CDL cannot drive before 5 AM. 

This email truly did come out of the blue.  There has always been tension between the Swim Team and the Y about pool time.  But let's remember that swim team members are also Y Members.   When the pool is full of YDC Swim Team members, it is also full of YMCA Members.

News Title:New Practice Schedule and Locations
News Date:11/25/2013
Description: Greetings,
           By now everyone should have received a few letters from the YMCA of Dane County. This email is to give a bit more details on the changes that will be coming to the YMCA and in particular the swim team.
          The YMCA is looking to create a pool schedule that is more diverse with programs, open swim and adult lap swim. This is part of their new strategy to keep the YMCA of Dane County a great option for children, teens, adults and families. With the new pool schedule more members will be able to enjoy the pool facilities during the popular primetime hours of 4:00pm- 8:00pm. The YMCA of Dane County has asked the swim team to make a few changes to our schedule with the new pool strategy in mind.
            There is currently a pool that is not being used for swim team out at the Northeast YMCA in Sun Prairie. We will have a few groups from the East YMCA heading to Sun Prairie for practices. This will free up some space at the East YMCA which will be filled by a few West YMCA groups. Coaches will be moving with their groups as best they can.
            The new schedule and locations are listed below. We will give every effort to make accommodations for families who have swimmers at multiple locations at the same time. We understand the timing of this change is not ideal. That being said, these practice changes will be going into effect on December 9th, 2013. Hopefully this is enough time to arrange car pools and make changes to your schedules.
            Thank you all in advance for what we know will be a trying few weeks for the swim team. This is a situation that we are confident we can handle as a strong organization built on the fundamentals of the YMCA; Caring, Honestly, Respect and Responsibility. Here is our chance to show the YMCA of Dane County that we can be a part of their solution to build a stronger membership base.
 
West White Group-     Monday @ West 6:30-7:30
                                    Wednesday @ West 6:30-7:30
 
West Red Group-        Monday @ East 4-5pm
                                    Wednesday @ East 4-5pm
                                     Friday @ East 4-5pm
                                   
West Blue Group-       Monday @ East 5-6pm
                                    Wednesday @ East 4-5:30pm
                                    Friday @ East 4-5:30pm
                                                                      
West Bronze Group-   Monday @ West 3:45-5:30pm
                                    Tuesday Time Change: No Practice
                                   Wednesday @ West 3:45-5:30pm
                                    Thursday Time Change @ West 3:45-5:30pm
                                    Friday @ West 3:45-5:30pm
 
West Silver Group-     Monday @ West 3:45-5:30pm
                                    Tuesday @ West 3:45-5:30pm
                                    Wednesday @ West 3:45-5:30pm
                                    Thursday @ West 3:45-5:30pm
                                    Friday @ West 3:45-5:30pm
 
West Gold Group-       Monday @ West 7:00-9:00pm
                                    Tuesday @ West 7:00-9:15pm
                                    Wednesday @ West 7:00-9:00pm
                                    Thursday @ West 7:00-9:15pm
                                    Friday @ West 5:00-6:30pm
                                                                       
West High School -      Monday Time Change: 5:15am – 7:00 am @ West YMCA
                                    Tuesday Time Change: 5:15am – 7:00 am @ West YMCA
Wednesday Time Change: 5:15am- 7:00am @West YMCA
                                    Thursday Time Change: 5:15am- 7:00am @West YMCA
                                    Friday Time Change: 5:15am- 7:00am @West YMCA
                                                                       
East White Group -      Monday @ East 5:15-6pm
                                    Tuesday @ East 4:00-4:45pm
                                    Wednesday @ Northeast 4-5pm
                                   
East Red Group-          Monday @ Northeast 4-5pm
                                    Wednesday @ Northeast 4-5pm
                                    Thursday @ East 5-6pm
                                   
East Blue Group-          Monday @ Northeast 5-6pm
                                    Wednesday @ East 4-5pm
                                    Thursday @ East 4-5pm
                                   
East Bronze Group -     Monday @ East 4-5:15pm
                                    Tuesday @ East 4-6pm
                                    Wednesday @ Northeast 5-6:30pm
                                    Thursday @ East 4-5pm
                                    Friday @ Northeast 4-5pm
 
East Silver Group -       Monday @ East 4-5pm
                                    Tuesday @ East 4-6pm
                                    Wednesday @ East 4-6pm
                                    Thursday @ East 4-6pm
                                    Friday @ Northeast 4-5:30pm
 
East Gold Group-         Monday @ East 7:15-9:15pm
                                    Tuesday @ Lafollette 6:30-8:30pm
                                    Wednesday @ East 5:30-7:30pm
                                    Thursday @ Lafollette 6:30-8:30pm
                                    Friday Time Change: 5:45am – 6:45am @ East YMCA
 
East High School-         Monday @ East 7:15-9:15pm
                                    Tuesday @ Lafollette 6:30-8:30pm
                                    Wednesday @ East 5:30pm- 7:30pm
                                    Thursday @ Lafollette 6:30pm – 8:30pm
                                    Friday Time Change: 5:45am-6:45am @ East YMCA

Sudden Merger

On September 10, 2010, we got an email from Shane saying that the merger that was planned had in fact happened already.  MWY, Lodi and MEYO all merged into one.

This happened after tryouts, and after people joined the Y Teams.  Hard luck to you if you wanted to be on a small-ish team, the decision was made apparently with no input from Swim Families.  I can appreciate the need to merger (I think, for example, that Wisconsin Counties should merge to save money -- what purpose is served by having both a Kenosha and a Racine County?  Why couldn't Dane and Rock Counties merge?  But I digress), but I'm not certain this merger was as seamless as it could have been.  It seemed very very rushed to me.

As a result of this, Shane was "promoted" to Regional Swim Team Director, which took him off the Deck.  So a superb coach was gone.  From his email announcing the merger:

Communication will be one of the keys to making this a success merger a success. I plan to keep everyone updated and informed of all new information through emails and our team website.

Although this merger was not well communicated beforehand -- the style, in my opinion, of the new CEO of the Y, I thought Shane did a great job of keeping in touch with all of the West parents, in addition to learning all the new swimmers.  But I missed seeing him on Deck at West Practices, even though his replacement coaches were excellent.  And it seemed like he was, increasingly, doing Swim Team paperwork rather than coaching.

I will also note that Families did an excellent job of stepping up to volunteer at meets they previously did not have to work at.  (At least the families I hung around with).

Enter Carrie Wall

In 2009, the Director of the YMCA of Dane County retired.  Carrie Wall was hired as his replacement.  There's still a Channel 15 Newsblurb on this event that is linkable.

I will pull out a quote from Carrie in that link:   Now, more than ever, we need to partner with schools and other organizations to assure those that need us most have access to programs and services that develop our youth, strengthen our families and support all to reach their healthy lifestyle goals.

I will posit that having a strong (and competitive) swim team would help achieve those goals.

Per the news blurb above, Carrie Wall took over in early 2010.

I was kinda curious if I'd saved the announcement of her arrival in my email (Did I get one?  I don't know), so I went back into my emails to check.  No.  But in the email from Coach Shane Ryan at the beginning of the 2010-2011 season, she was mentioned:

I do have some very exciting news to share with everyone because a lot has happened over the summer. The YMCA of Dane County has decided to merge and "centralize" the swim team programs. The decision to centralize was made by the new CEO/ President of the YDC Carrie Wall and also through the support of the YDC Branch Executives. Currently, the Madison West and Lodi teams have combined into one team. In the future we are planning on all teams within the YMCA of Dane County to become one team, but for right now West and Lodi are one. We decided that centralization would be in the best interest of all of the YMCA of Dane County Swimming Programs so we could combine resources, create consistency between programs, offer more opportunity to interested swimmers and to help strengthen our program overall. Our new team name is the YMCA of Dane County Waves. We will be changing our name for YMCA and USA Swimming purposes and our new club code and team abbreviation will be YDC. Please refer to the team as the Waves or YMCA of Dane County Waves.

So, out with MWY and in with YDC.



Background

I think I should start by writing down the West YMCA's mission statement :

The mission of the YMCA of Dane County, Inc., is to respond to needs of families through programs that build a healthy spirit, mind and body for all.

The National YMCA's core values number four:  Caring, Honesty, Respect, Responsibility.

Our family became members of the Y in -- I think -- 2007.  We joined in Shane Ryan's second year as a coach there (at the Madison West Y -- MWY -- this was before the merger; More on that later), and we joined for one reason:  The son was joining the swim team there.  He has been a member of the Y ever since.

Shane Ryan is an excellent coach.  He was nominated as the YMCA Coach of the Year in 2010, he was invited to speak at the USA Swimming Age Group Coaches' Summit in 2011, and the YDC Team won 5 straight state titles (Short Course) under his leadership.  My son has thrived under Shane's tutelage (and under the tutelage of the other fine coaches at the Y:  Michael Hanson, Michael Rudie, Jimmy Graves and Sam Davy).  He has represented the YMCA of Dane County well at local, State, and National Meets.

For most of my son's time at the Y, I've been a USA-certified Stroke/Turn judge.  I've been to almost every meet the team has sponsored, working to ensure a fair and equitable meet for the swimmers.   The Y team also has 4 or 5 Y- and USA-certified Starter/Refs, and a couple Admin Refs.  These are all volunteers helping the team as needed.  I only mention this to point out there is no shortage of parent volunteers to make sure meets run.

Why

The Dane County Y Swim Team has won the Y State Championship for the past 3?  4?  years.  My son, a YMCA member, has thrived under it.  This week the upper-level management has decided to throw all that hard work away.  This is my little blog documenting how the YMCA Management, headed by Carrie Wall, has antagonized an entire bunch of YMCA Members (and potential donors).  The opinions and views here are my own.  Some of the facts are everyone's.